Michael Ratsch

I enjoyed the tour very much. The city tours were quite comprehensive with knowledgable guides. The optional tours were well worth the additional cost. The tour was well-organized. Only breakfasts were included in the basic tour; they were of variable quality.

Alice Tan

Well organized tour except in Helsinki. Elina is an exceptional tour guide. Hotels are decent and clean good location. Breakfasts good. I enjoyed all the city walking tour and optional tours. The weather was fantastic till we arrived at Tallnin when the skies opened.

Operator's comment: Thank you for the comment. Wishing you nice trips ahead!

Mark Trombley

Wonderful staff running tours and at hotels. The sites and explanations were historical (good) but could use some variety, even showmanship.

Operator's comment: Thank you for the review. It helps to improve our services and try harder. Regards, Rasa

SusanNickens

All aspects of the tour were professionally managed. The organizational skills of the company to coordinate language needs, to assist in the processes of booking and responding to questions, and to provide high quality senior tour guides and local expert guides is exemplary. Bravo! I very much enjoyed learning about the capitals we visited and appreciate how knowledgeable the guides were and how friendly and genuine they were. I would highly recommend Baltic Tours for the quality of the programs and staff. Accomodations ranged from excellent to good.The bus service was excellent. The drivers professional and courteous. I look forward to another Baltic Tours trip.

Operator's comment: We are happy to hear, thank you for your feedback!

Gerard

Tour was great! Especially our guide, so knowledgeable! All hotels were located in the city centre with cozy cafeterias near by and we spent few evenings there with our tour friends.

Operator's comment: We are happy to hear, thank you for your feedback!

Dovila

The trip was awesome! The people in the major cities speak english very well and are really friendly. I’ve really enjoyed the cities, they have something special about them. The tour was carefully planned – we had just enough time to explore everything we wanted. The hotels are not the most expensive ones, however they were neat and comfortable. Would repeat this trip again!

Operator's comment: Thank you for your feedback!

Saria El Osman

Unfortunately, the group was all 60+ years old couples, mostly Americans, 4 Australians and 2 Germans. I never felt more alone in a group like in this trip. Group members were more than punctual they are always 20 minutes ahead of time and complaining about my "tardiness" although I showed up on appointed time. One of the American ladies commented that it was a cultural thing. I told her no it's an age thing because my parents do like them. We had two tour leaders the one who accompanied us from Vilnius to Tallinn (Lamija) was very knowledgible with great personality. The one who accompanied us from Tallinn to Helsinki (Nathalia) was the exact opposite. Not only did she not lack all the guiding skills but She was also impolite to me and she claimed that she was joking.

Operator's comment: Dear Saria, our apology for inconvenience caused. Thank you for your feedback.