Chris Johnson
Our tour arranged by Maika Tours and hosted by our wonderful Tour Leader Charlie included Hanoi, Ha Long Bay, Hue, Hoi An and Saigon was outstanding and exceeded our expectations! The itinerary was excellent and well-paced, including some free time allowing for individual exploring. The hotels and included meals were of a high standard and Charlie went above and beyond to ensure we had a wonderful experience. We would not hesitate to recommend Maika Tours.
Operator's comment: Dear Mr. Chris Johnson, Thank you for your outstanding review of Maika Tours and your 15-Day Highlights of Vietnam tour! We're so happy to hear that your experience exceeded expectations. Charlie, your tour leader, seems to have made a fantastic impression. We appreciate you highlighting his efforts to ensure you had a wonderful experience. It's our goal to provide excellent service, and Charlie's dedication reflects that commitment. The itinerary you mentioned sounds perfectly balanced, offering a mix of guided activities and free time for exploration. We're glad you found the pace enjoyable and the included hotels and meals met a high standard. We truly appreciate your kind recommendation of Maika Tours. It means a lot to us! We hope you'll consider us again if you decide to explore more of Vietnam in the future. Thank you for choosing Maika Tours and sharing your positive review on Tourradar. Sincerely, The Maika Tours Team
4th April 2024
Michael Kamiya
Maika Tours was an excellent choice for us. Giang (the owner) was so attentive and communicated from the initial booking to the day of departure and arrival. Throughout the trip he also checked in with us to make sure that the tour was to our liking and that we were enjoying our trip. The tour guides were great, especially Mr. David Tan, he was so informative, friendly and catered to all our needs throughout Saigon. In Central and North Vietnam our guides Charlie and Hoan were great as well - being able to change plans and adjust to weather, it was such a great experience just traveling and not having to worry about anything like transportation or accommodations. The touring was set at a great pace and we were very pleased with all the sights and places we were able to experience. Private guided tours is the way to experience Vietnam. Great job Maika Tours & Thank you!
Operator's comment: Dear Michael Kamiya, Thank you so much for your fantastic review of Maika Tours and your 15-Day Highlights of Vietnam tour! We are thrilled to hear that you had an excellent experience with our company. We are especially grateful for your kind words about Giang, the owner. We take pride in our attentive communication and ensuring our guests have a wonderful experience from start to finish. We're glad that Giang's attentiveness extended throughout your trip, checking in to make sure everything was to your liking. We are also fortunate to have a team of outstanding tour guides. It sounds like Mr. David Tan in Saigon, Charlie, and Hoian in Central and North Vietnam all made a positive impact on your trip. Their knowledge, friendliness, and ability to adapt to the weather conditions are all qualities we value in our guides. We are happy to hear they catered to all your needs and allowed you to relax and enjoy the sights without worry. We agree that private guided tours are a fantastic way to experience Vietnam, and we're glad you found the pace of the tour enjoyable and that you were pleased with the sights and destinations included. Thank you again for choosing Maika Tours and for taking the time to share your review. We hope to have the pleasure of showing you more of Vietnam in the future! Sincerely, The Maika Tours Team