Full Moon Party Tour & Travel Companies

I had to abandon my tour in Thailand mid-way due to a severe whiplash injury caused at Chiangmai Water Park in Thailand. The Trutravels tour guide gave us a form to sign but he did not give us the front section which outlined the risks of using the inflatables. He just hurried us all to sign a piece of paper which asked for our name & signature. Having failed to provide any safety briefing prior to entering the park, the park attendants also failed to give any safety briefing before I used the inflatable which caused my injury. The tour guide also tried to persuade me that I should not go to the hospital though he took me there when I insisted. After having seen a spinal cord specialist in Bangkok I was urged to return home. Back in the UK my specialist told me I am extremely lucky to be alive. The most upsetting part of this experience is that when I complained to TruTravels they wrote back saying that there is a comprehensive safety briefing by both their representative and also by the staff at the Water Park. This statement is an ABSOLUTE LIE. When I was escorted to the hospital in Bangkok, the TruTravels representative who went with me told me that they frequently have accidents at the Chiangmai water park which result in holiday makers being hospitalised. My advice to anyone considering booking a TruTravels holiday is DON'T. You may well be risking your life and they just don't care.

Alles hat wunderbar geklappt. Super Freunde gefunden und spannende Trips gehabt.