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Encounters Travel

Muhammad“Overall an excellent tour that I am happy to have booked. The guide was friendly and had a thorough knowledge of the country as well as each site and explained everything well. Transport between sites was excellent with everything scheduled and organised w...“

Encounters Travel

Encounters Travel

4.3/5 - Excellent
Headquarters in Leeds, England
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TOURS
86
AGE RANGE
5-99
RESPONSE RATE
100%
RESPONSE TIME
4h
Best price on your Encounters Travel tour
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Awards & Recognitions

Tour of the Year  Luxury
  • Wide selection of cultural and adventurous tours
  • Travel in complete safety
  • Local guides giving perfect insights on the destinations
  • Multi-cultural group tours

Encounters Travel is an adventure tour operator, based in the UK but with representatives in Canada, South Africa, Australia and New Zealand. We run a wide selection of cultural and adventurous tours around the world, each carefully designed to help you get the most...

Encounters Travel is an adventure tour operator, based in the UK but with representatives in Canada, South Africa, Australia and New Zealand. We run a wide selection of cultural and adventurous tours around the world, each carefully designed to help you get the most out of the country you're visiting. Our tours range from historical sightseeing and Nile cruises in Egypt, through to long strenuous treks and white water rafting in Nepal or swimming with whales in Tonga. You can join other travellers on a small group departure, or personalise and tailor-make an itinerary for you to enjoy privately. Whatever your preference, we have a team of experienced travel consultants ready to advise you and help arrange your next great adventure!

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84 Encounters Travel Reviews

Excellent
70%
Good
17%
Average
8%
Rather Poor
4%
Bad
1%
Accommodation
4 / 5
Transportation
4.5 / 5
Meals
4 / 5
Value for money
4.5 / 5
Guide
4.5 / 5
Write a review
  • DW
    Biblical Israel
    5.0 - Excellent
    Written on February 19, 2018
    Our trip surpassed our expectations. we found our tour guide, Hilik, to be very knowledgeable and very willing to assist if anyone had special needs.
  •  reviewer 2
    Jordan on a Shoestring
    4.0 - Good
    Written on February 17, 2018
    The main reason why I am rating the trip as Good rather than excellent is not because the tour did not meet my expectations (on the contrary, I rate our tour gu…
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  • NK
    Jordan on a Shoestring
    4.0 - Good
    Written on February 17, 2018
    The overall tour was amazing. We saw everything in Jordan. Our tour guide Sami was filled with knowledge and had a wonderful sense of humour. He made our trip!…
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  • CW
    Jordan on a Shoestring
    4.5 - Excellent
    Written on February 16, 2018
    The tour was amazing. Our guide, Issa, was brilliant, really helpful and knew about all of the sites that we visited and he arranged lovely lunches for us each …
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  •  reviewer 5
    Maldives on a Shoestring
    4.0 - Good
    Written on January 23, 2018
    I loved this trip. Not just the fact that it was in the stunning Maldives but our guide Zaff was just amazing. He made everything run smoothly with his easy goi…
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  •  reviewer 6
    Jordan on a Shoestring
    4.0 - Good
    Written on January 13, 2018
    The people involved were quite nice and helpful, especially Sami the guide, of course. The places we visited were interesting for most. Petra and Little Petra …
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    Encounters Travel commented on this review
    Dear Pierre, Thanks for taking the time to get back to us with your feedback and for choosing to travel with us in Jordan. I’m really pleased to hear that you had a good time on the tour and appreciated your guide Sami. Over the past year Sami has become one of our most popular guides in Jordan and it’s always good to hear such good feedback. With our scheduled group tours we don’t guarantee specific hotels as we do occasionally have to use alternate accommodations based on availability or recent customer feedback. We do try to make this clear on our website and within our tour notes, however I am sorry that this affected some of your plans for your free time in Amman. Overall I’m pleased to see that you had a good time on the tour. I hope that you’ll decide to join us again in the future.
  • BC
    Morocco on a Shoestring
    5.0 - Excellent
    Written on January 8, 2018
    The tour was excellent we saw a lot of different places and a lot of history was given about thee places from the tour guide. The guide was very helpful with a…
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  • K
    Discover Egypt
    4.0 - Good
    Written on January 4, 2018
    I really enjoyed this trip! All the hotels were very nice. I got to go inside one of the pyramids, see the Sphinx, and some amazing temples that have survived m…
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    Encounters Travel commented on this review
    Hi KA, Thank you for taking the time to get back to us with your feedback and for choosing to travel to Egypt with Encounters Travel. We really appreciate your feedback. It’s great to hear that you had such a good time on the tour and that you liked the accommodations provided. Over the past couple of years we’ve worked hard to gradually increase the levels of accommodation provided on this tour and we’re really happy with the hotels currently being used. We’re also very proud of our guides, many of whom have been with us for over 10 years! I’m sorry for any confusion about the first day in Egypt. We’ve checked Tour Radar’s page, our website itinerary and our tour notes and there isn’t any mention of a group meeting on Day 1. In Egypt this always takes place on the morning of day 2 as we know that many people will arrive into Egypt on evening flights on that first day. I’d like to thank you for your comments on the optional extras being listed on your receipt. This is a good point to highlight and something which should be done in Egypt as a matter of course, and normally is. We’ve talked to our office in Cairo about making sure that this does always happen from now on, as I agree that it would make things clearer for you during the rest of the tour. Once again, thank you for choosing to travel with Encounters Travel and for taking the time to get back to us with your feedback.
  • PK
    Best of Israel & Jordan
    4.0 - Good
    Written on December 28, 2017
    the tour is organized well, all the customer service is excellent. Only thing I wish the tour should offer is the hotel upgrade option. The hotels during the …
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    Encounters Travel commented on this review
    Dear Philip, Thanks for taking the time to get back to us with your feedback. I’m really pleased to see that you had a good trip, that you felt the trip was well organised and found our customer service level to be excellent, this is exactly the type of feedback we like to receive! I’m sorry you weren’t happy with the overall level of accommodation provided on this tour. We’ve designed the trip to be of a medium level with 3 to 4-star hotels, though we do take your feedback on board about offering a hotel upgrade option. We’ve actually already started putting plans in place to offer this option on all of our Israel and Israel & Jordan combination tours for 2018 and within the next few weeks we’ll be looking to offer a 5-star upgrade on this tour. In other destinations we offer a mix of tour levels with some using budget and others using more luxurious hotels, so if you do plan on taking another tour with us please let us know your preferred accommodation level when enquiring and we’ll be happy to advise on which tours fall within this category. Thank you once again for choosing to travel with us in Israel and Jordan. I hope you’ve returned with many happy memories and that we can help you again in the future. Happy New Year. The Encounters Travel Team
  • MH
    Imperial Cities
    4.5 - Excellent
    Written on December 24, 2017
    Overall an excellent tour that I am happy to have booked. The guide was friendly and had a thorough knowledge of the country as well as each site and explained …
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About Encounters Travel

Encounters Travel is an adventure tour operator, based in the UK but with representatives in Canada, South Africa, Australia and New Zealand. We run a wide selection of cultural and adventurous tours around the world, each carefully designed to help you get the most out of the country you're visiting. Our tours range from historical sightseeing and Nile cruises in Egypt, through to long strenuous treks and white water rafting in Nepal or swimming with whales in Tonga. You can join other travellers on a small group departure, or personalise and tailor-make an itinerary for you to enjoy privately. Whatever your preference, we have a team of experienced travel consultants ready to advise you and help arrange your next great adventure!

Encounters Travel videos

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Questions & Answers

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