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Emerald Waterways
Emerald Waterways

Emerald Waterways

5.0/5 - Excellent
Headquarters in Sydney, Australia
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TOURS
267
AGE RANGE
12-90
RESPONSE RATE
100%
RESPONSE TIME
0-1h
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1 Emerald Waterways Review

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  • RF
    Highlights of the Netherlands & the Beauty of Belgium 2018
    5.0 - Excellent
    Written on April 27, 2018
    There was so much included - guided walking tours thru the city center, museums, guided bike rides thru the countryside, on board cooking & cultural demos, loca…
    Read more

About Emerald Waterways

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Questions & Answers

Here we have collected and answered the most frequently asked questions.

  • Will there be laundry facilities onboard?

    Guests staying in an Owner's One-bedroom Suite can take advantage of four items laundered daily, free of charge, while guests staying in Grand Balcony Suites are allocated two complimentary items daily.

    Laundry services are available to all other guests for a fee.

    There is no dry cleaning available.

  • Are hairdryers available on board?

    Hairdryers are available in all cabins on all Emerald Waterways ships.

  • What language will be spoken on board the cruise?

    The language on board is English. All staff, crew and tour guides speak English and all announcements and lectures will be made in English.

  • What currency will be used during the river cruise?

    Most countries visited in Europe will use the Euro, although some still have their own local currency. For small purchases ashore or in small towns, the local currency is recommended.

    Countries in Southeast Asia will use their own, local currency.

  • What currency is used on board my European river cruise?

    All purchases onboard are charged to your shipboard account. The onboard currency on the ships is the Euro. Shipboard accounts may be paid in cash in Euros or by credit card.

  • Are bicycles available to use on board my river cruise?

    Complimentary bicycles are available on board for guests to use at any time. Once you are onboard bikes should be reserved with the Guest Services desk.

  • Is coffee & tea available on board?

    You will find tea and coffee machines located in the Horizon Bar and Lounge, and also in the pool area at the ship's stern.

  • Are there other tours outside the itinerary available during the cruise?

    During your cruise, you can book a range of optional activities, or Discover More tours, for a number of destinations throughout your cruise. You can book these once onboard the ship or by contacting our Customer Support team.

    Please note optional tours are at an additional cost, subject to availability and seasonal operation and may be subject to minimum/maximum numbers.

  • Are there Salon and Spa services available on the cruise?

    On board, all ships guests may take advantage of the salon & massage services at an additional expense. Pricing & appointments are available once on board.

  • Are there fitness facilities on board the ship?

    All Star-Ships feature a Fitness Room with exercise machines and free weights for guests to use.

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