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Denhum Holidays

Juliadawson“Our guide was so accommodating, friendly and knowledgeable. With a degree in Wildlife and Conservation, and lots of practical experience he was able to answer most questions. He also knew his birds and listening to him talk about the animals and their hab...“

Denhum Holidays

Denhum Holidays

4.0/5 - Good
Headquarters in Nairobi, Kenya
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AGE RANGE
2-70
RESPONSE RATE
100%
RESPONSE TIME
2h
Best price on your Denhum Holidays tour
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  • Committed to delivering you best value-for-money
  • Professional staff committed to delivering personalised service
  • Modern fleet customised for game viewing
  • Customisation of itineraries for your highest satisfaction

At Denhum Holidays, we are committed towards personalized services to all our clients from time of booking to during your holiday following everything to the little details that many over-look. Our safari tour excursions are affordable, and can be tailored to suit yo...

At Denhum Holidays, we are committed towards personalized services to all our clients from time of booking to during your holiday following everything to the little details that many over-look. Our safari tour excursions are affordable, and can be tailored to suit your holiday budget whilst still providing the African adventure experience of a lifetime. The success of any safari depends on how efficient the guide is. In this respect, the greatest care is taken in selecting responsible, qualified guides who are capable of providing a cheerful, caring and attentive service to our clients. All our safari driver guides are qualified and have extensive knowledge of wildlife and parks. Denhum Holidays dedicated Client Service Representatives meet each and every arriving guest at International airports for briefing and answer any question to help feel at home away from home. Our travel professional is at hand to facilitate seamless arrival and departure formalities as well as to ensure that your onward flight reservations are in order. We make sure all your needs and concerns are addressed in advance during the booking, confirmation and re-confirmation stages prior to your arrival. Our extensive fleet, consist of custom-built and specially modified safari minibuses and wheel drive safari Land Cruiser on all our safari with choice being yours on which type you want to use depending with your budget. All vehicles have sliding windows, roof hatches and high ground clearance to optimize all-around visibility for game viewing and photography. Each vehicle is equipped with an HF radio set, giving round-the-clock communication with our office. Our expert tour consultants will be pleased to suggest ideas to complement your own and to organize the most appropriate itineraries to suit your interests, time and budget. We are looking forward to welcoming you to one of our safari tours!

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5 Denhum Holidays Reviews

Excellent
60%
Good
20%
Average
0%
Rather Poor
20%
Bad
0%
Accommodation
4 / 5
Transportation
4 / 5
Meals
4 / 5
Value for money
N/A
Guide
4.5 / 5
Write a review
  • Z
    Classic Kenya Safari
    2.0 - Rather poor
    Written on September 14, 2019
    This is the worst company ever. they lie to get you to book, promise things they can not deliver. When you complain they threaten you. They do not provide worki…
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    Denhum Holidays commented on this review
    Before I respond, from Zachary reviews on TripAdvisor he has posted 20 terrible reviews and just wondering could all be a victim like one he took us through or just a coincidence?? Zachary called the office to booked 3 nights safari on 24th July 2019 late in the afternoon requesting safari starting on 25th July. After discussion, he was only able to book 2 nights because his budget was $1300 for 2 people. Safari started as planned at 0630am. Vehicle had a problem and was sorted in 45 minutes which he himself sent an email on the same recommending the driver for fixing it. They arrived late for lunch and at 630pm, he called the office where he gave us 3 options because he arrived late: - we refund him 25% of $1300 OR - Give him an extra night at masai mara or - if we don't do any of the above we cancel his safari and drive back to nairobi (at 630pm which he knew was not possible) and as a result charge-back his payment he did on 24th July 2019 through credit card. We offered him an extra game drive and lunch the last day but he insisted he want an extra night. At 8pm he called to say the camp is not what he wanted and room was below his expectation. he choose the camp among other offered after going through their website. He was staying at Losokwan Camp http://www.losokwancamp.com/ In consultation with the camp, we paid extra $120 to upgrade him to family tent which he accepted to avoid further complain. To compensate him further, we offered him free night game drive which we paid for, offered him extra game drive and lunch the last day. Last night on 27th, he sent another email at night indicating he is not happy with what we have offered to compensate for lost time on the first day and insisted he still want either 25% refund or 1 free extra night. That we were not able to meet to his expectation. We offered to meet him last day on return to Nairobi, but on arrival in Nairobi he just asked driver to drop him at westland on the way to the city indicating he will get taxi to airport. This was just an excuse to avoiding meeting someone from the office. Safari ended on 27th July and on 10th August 2019 he charged-back his payment which he had paid through credit card (USD$1300). Reason he gave while charging-back is that he paid for a safari but never went. We provided all the receipts we paid the hotel, itinerary, email communications, text messages, all the threats he had sent indicating if we don't give extra night he will charge back his card to his bank. Upon his bank and our merchant account provider going through everything we provided, they confirmed he was just after defrauding the company hence he has embarked of writing bad reviews
  • PT
    4 Days Masai Mara Safari and Lake Nakaru
    4.5 - Excellent
    Written on September 4, 2019
    Meals were really delicious when they focused on African cuisine. As more Safari groups came to the lodge, the cuisine type changed to cater to the different gr…
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  • K
    Grand Tour of Kenya – Masai Mara, Nakuru, Amboseli, Tsavo
    4.0 - Good
    Written on September 8, 2018
    We had a great Safari, thank you.
  • A
    4 Days Masai Mara Safari and Lake Nakaru
    4.5 - Excellent
    Written on September 8, 2018
    Joseph was kind knowledgeable very helpful and fun to be with and always on time. According to our Itinerary we were supposed to spend 3 full days in the mara n…
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  • J
    4 Days Masai Mara Safari and Lake Nakaru
    5.0 - Excellent
    Written on September 8, 2018
    Our guide was so accommodating, friendly and knowledgeable. With a degree in Wildlife and Conservation, and lots of practical experience he was able to answer …
    Read more

About Denhum Holidays

At Denhum Holidays, we are committed towards personalized services to all our clients from time of booking to during your holiday following everything to the little details that many over-look. Our safari tour excursions are affordable, and can be tailored to suit your holiday budget whilst still providing the African adventure experience of a lifetime. The success of any safari depends on how efficient the guide is. In this respect, the greatest care is taken in selecting responsible, qualified guides who are capable of providing a cheerful, caring and attentive service to our clients. All our safari driver guides are qualified and have extensive knowledge of wildlife and parks. Denhum Holidays dedicated Client Service Representatives meet each and every arriving guest at International airports for briefing and answer any question to help feel at home away from home. Our travel professional is at hand to facilitate seamless arrival and departure formalities as well as to ensure that your onward flight reservations are in order. We make sure all your needs and concerns are addressed in advance during the booking, confirmation and re-confirmation stages prior to your arrival. Our extensive fleet, consist of custom-built and specially modified safari minibuses and wheel drive safari Land Cruiser on all our safari with choice being yours on which type you want to use depending with your budget. All vehicles have sliding windows, roof hatches and high ground clearance to optimize all-around visibility for game viewing and photography. Each vehicle is equipped with an HF radio set, giving round-the-clock communication with our office. Our expert tour consultants will be pleased to suggest ideas to complement your own and to organize the most appropriate itineraries to suit your interests, time and budget. We are looking forward to welcoming you to one of our safari tours!

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