Stay away from Oasis!! They provided the worst travel experience ever. The guide was worthless and made it clear that she didn't care about the countries or the local culture, she was afraid of the local people and didn't know how to interact with them or her customers. She was rude, incompetent and unprofessional. The trip was a fiasco from the beginning. I have never seen worse customer service and I have never been so embarrassed travelling as when I had to be part of her group. This was a waste of time and money!! Stay away from Oasis Overland!
Operator's comment: We're sorry to hear your comments and will reply to your more detailed email. We always endeavour to run excellent trips that are enjoyed by all our travellers and take any negative comments very seriously. We have been running Trans Africa expeditions for over 10 years and the vast majority of our travellers find that their trip meets or exceeds their expectations. We are pleased to note in your email that you were impressed by our other crew member however we are sorry to hear your remarks regarding our tour leader. We will investigate all your comments and will reply by email as soon as possible.
Oasis Overland
