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Sundowners Overland

Sundowners Overland

Headquarters in Melbourne, Australia
OVERALL RATING
4.0/5 - Good
TOURS
23
RESPONSE RATE
88%
RESPONSE TIME
2d
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22 Sundowners Overland Reviews

Excellent
64%
Good
18%
Average
0%
Rather Poor
9%
Bad
9%
Accommodation
4.5 / 5
Transportation
4 / 5
Meals
4 / 5
Value for money
4 / 5
Guide
4 / 5
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Looking for a specific tour?23 Sundowners Overland tours
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  •  reviewer 1
    Myanmar and Yunnan Explorer
    4.0 - Good
    Written on October 6, 2016

    Good trip, excellent guide.

  •  reviewer 2
    Great Rail Explorer
    1.0 - Bad
    Written on August 11, 2016

    ...past employer they cancelled my leave which left me unable to travel, Sundowners agreed to defer the deposit of $379.00 which was great. I have h...
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    Sundowners Overland commented on this review
    Hi Nedine, I am sorry to hear that you still don’t feel we have treated you in a fair way regarding your deposit. When you had to cancel your 2013 trip as you were unable to have your annual leave approved we did agree to hold your deposit initially for a period of 12 months to give you time to sort out your work problems; meaning you would have to book a new trip by march 2014. We then granted an extra 12 month extension to this as when we were talking with you in 2014 you still didn’t think you would be able to book or travel that year. At that time we did make quite clear that you would have had to make a new booking by March 2015 or your deposit would be forfeited. We then we didn’t hear from you again until July 2016 when you asked to book a new trip. Our normal terms and conditions state that any cancellation more than 75 days prior to departure would incur loss of deposit. We understand it can sometimes be hard to plan around your work commitments and we always try to accommodate clients where possible to ensure they can still travel on our amazing journeys. I do think we went above and beyond to give you extra time to organize a trip with us and I am sorry that you do not feel the 2 year extension to our standard conditions was generous enough. I do wish you the best of luck planning your future travels and I hope you find another provider that can help you amongst the many great companies Tour Radar offers. Regards, Sundowners Overland

  •  reviewer 3
    Persian Caravan
    4.5 - Excellent
    Written on June 22, 2016

    ...ar to see them and their hospitality was wonderful.This is our second Sundowners tour having done the Grand trans Siberian tour 2 years ago which ...
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  •  reviewer 4
    Silk Road Adventure
    5.0 - Excellent
    Written on October 22, 2015

    A wonderful trip through Central Asia and we enjoyed the tour enormously, as well as the company of the other tour members (a great group of people) and the com...
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    Sundowners Overland commented on this review
    Clients also travelled with us to Mongolia after the tour: We also want to mention our subsequent tour to Mongolia and the Golden Eagle Festival in Ulgii. Wow! That was absolutely amazing, from the flight in the Focca Friendship from UB, to our two very exciting days at the Festival and finally two nights staying with the Nomadic family. The whole trip fell in to place like clockwork, even though our itineraries differed from week to week prior to departure!! It really was a great lesson in expecting the unexpected, which is just the way we like it!

  •  reviewer 5
    Grand Asian Caravan (from Beijing to Istanbul)
    4.0 - Good
    Written on August 3, 2015

    It was the experience of a lifetime- following the route of the Silk Road and experiencing the variety of landscapes and contemplating the difficulties of early...
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  •  reviewer 6
    The Trans Siberian Railway with China and Mongolia (from Beijing to St Petersburg)
    4.0 - Good
    Written on August 3, 2015

    ...ing this tour an exceptional experience should be fully recognised by Sundowners as a great asset. - Bill K
    Read more

  •  reviewer 7
    The Trans Siberian Railway with China and Mongolia (from Beijing to St Petersburg)
    4.0 - Good
    Written on August 3, 2015

    In all the tours I have done over many years I have never been lucky enough to have a tour leader of the standard of Dianna. She was completely flexible, caring...
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  •  reviewer 8
    The Trans Siberian Railway with China and Mongolia (from Beijing to St Petersburg)
    5.0 - Excellent
    Written on August 3, 2015

    Dianna is an outstanding young Tour Leader- for me she really made this trip a ‘once in a life-time’ experience – even though I was the oldest on the trip (a mo...
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  •  reviewer 9
    The Trans Siberian Railway with China and Mongolia (from Beijing to St Petersburg)
    5.0 - Excellent
    Written on August 3, 2015

    In short. BRILLIANT/EXCEPTIONAL. Dianna went out of her way everyday (and after late into evening) to ensure we all were comfortable, well fed and had things of...
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  •  reviewer 10
    Trans Mongolian Discovery (from Beijing to St Petersburg)
    5.0 - Excellent
    Written on August 3, 2015

    ...June. We have just now returned from overseas and would like to thanSundowowners Overland, and in particular your travel advisor Bronwyn for the...
    Read more

About Sundowners Overland

As the world's leading Trans Siberian Railway  Trans Mongolian and Silk Road tour operator our aim is simple; offer the best journeys possible for anyone with a passion for discovery. At Sundowners Overland we believe your journey starts from your initial enquiry and continues through to the successful completion of your journey - and as a specialist we are able to provide a level of knowledge and service that is second to none.  

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