You’re based in Brisbane, Toronto or Vienna

You have experience or want to gain some in the travel industry?

You're motivated and got amazing skills? What are you waiting for?

Full Stack PHP Web Developer

Brisbane, Toronto, Vienna

We are a bunch of techy travel experts on a mission to enrich people’s lives through touring. With over 20 different nationalities in our team and offices spread across Australia, Europe and North America, we work to deliver the best possible advice and tour booking experience to you. Since 2010, the TourRadar team has been committed to making the complicated world of touring easy to understand, and we’re excited to share that with our customers.

We are currently looking for a Full Stack PHP Web Developer to join our team in one of our offices (Toronto/ Brisbane/ Vienna).

Your responsibilities

  • Bringing our platform to the next level
  • Being involved in all stages of product lifecycle (from brainstorming to design and then implementation)
  • Working on projects which can include API strategy as well as website enhancements / relaunches, processing the data feed of our partners, improving performance, setting up testing frameworks, etc.
  • Working closely with our management and tech team
  • Having the possibility to become the technical leader for different projects within a short period of time

Who you are

  • Work permission for the appropriate country to which you are applying
  • 5+ years of Web development experience (including front and back end on the LAMP stack)
  • Worked with multiple MVC frameworks, such as CodeIgniter, Laravel or CakePHP
  • Profound understanding of PHP5+, XML, SQL/MySQL, HTML5, CSS3 and JavaScript
  • You already designed/consumed APIs
  • Experience with RDBMS (schema design, indices, caching)
  • Experience with unit and integration testing
  • Worked in an Agile environment
  • Experience with Continuous Integration and Continuous Deployment
  • Solved performance problems and architectural challenges and basic understanding of fundamental design principles of a scalable application
  • Experience with RESTful, SOAP and RPC APIs
  • Experience in dealing with the version control system Git
  • Good verbal and written English communication skills

Bonus Skills

  • Fluent in multiple programming languages
  • Experience with Payment Service Providers
  • Experience with processing large datasets
  • Experience with client side frameworks, such as AngularJS

What can you expect?

We are offering a full-time position, with the salary to be negotiated based on your location and experience. You will work in an international environment (over 70 people, 20 nationalities) with English as the main working language. Other benefits include team building activities (bubble soccer, volleyball or game nights), free laughs and finally being able to join a team of international enthusiastic people who love doing what they do (take care -- it’s contagious).

Up for it?
Apply now! We look forward to receiving your CV and application letter in English (including the appropriate office location - Brisbane, Toronto, Vienna). Please send your application to jenny@tourradar.com .

Cruise Consultant

Brisbane, Toronto, Vienna

Do you have Cruise Industry, Customer Service or Selling Luxury Travel experience? Do you like fast-paced tech environments? Do you love to travel? If so, TourRadar needs you!

We are currently looking for a River Cruise Consultant to join our team in one of our offices (Brisbane, Toronto, Vienna). The ideal candidate will be enthusiastic, customer service & sales focused, enjoy challenging work and most importantly love to travel! 

TourRadar continues to shake up the multi-day tour industry by providing travellers with a trusted online marketplace to book life enriching experiences worldwide. Since launching in 2010 the company has made massive strides, becoming a leader in its industry. With a team including marketing, design, developers, customer support, SEM and SEO, there is huge potential for growth. As part of the TourRadar team you work in a highly motivated environment with flat hierarchies and short decision-making processes.

Your responsibilities

  • Handle inbound sales calls from prospective clients as well as respond promptly to online enquiries, emails and online chats
  • Use your expert cruise knowledge to assist customers with suggestions and ideas on itineraries and products from various River Cruise Operators
  • Make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, pre/post cruise land packages, hotel, transfers and air
  • Check availability and price, attempting to close the sale on every opportunity
  • Build and maintain effective relationships with new and existing consumers
  • Work towards achieving monthly targets

Who you are

  • Min. 1 year recent experience selling travel, preferably cruise & luxury travel and ideally with personal cruise experience
  • Salesforce CRM System experience is a plus
  • Substantial knowledge of the cruise industry
  • Demonstrate professional communications skills both verbal and written
  • Maintain strong working knowledge of various River Cruise Line products, including fleet and ship itineraries.
  • Proven record of excellent customer service and retention skills. 
  • Must be able to multi-task and work in a high energy sales environment that is goal/quota driven.
  • Problem solving, research and resolution skills.
  • Availability to work variable shifts, including weekends (pre-scheduled)
  • A genuine desire to achieve results, both personally and as part of a successful team
  • Open to and stimulated by constant change – we are growing so things will change but this means more opportunities for you
  • !! Hold a valid work permit or visa for Canada as the role is based in Toronto !!

What can you expect?
We are offering a full-time position, with the salary to be negotiated based on your experience. Here at TourRadar you will work in an international environment (60 people, 20 nationalities) with English as the main working language. TourRadar offers FAM trips, ship visits, ongoing training and promotion opportunities for you. Other benefits include team building activities (bubble soccer, volleyball, pilates or game nights), free laughs and finally being able to join a team of international enthusiastic people who love doing what they do (take care -- it’s contagious).

Up for it?
Apply now! We look forward to receiving your CV and application letter. Please send your application to melissa@tourradar.com

Tour Specialist

Brisbane, Toronto, Vienna

Do you have Travel Industry, Customer Service or past Tour Guide experience? Do you like fast-paced tech environments? Do you love to travel? If so, TourRadar's Customer Support Team needs you!

We are currently looking for an Tour Specialist to join our team in our international offices (Brisbane, Toronto, Vienna). The ideal candidate will be enthusiastic, customer service & sales focused, enjoy challenging work and most importantly love to travel! 

TourRadar continues to shake up the multi-day tour industry by providing travellers with a trusted online marketplace to book life enriching experiences worldwide. Since launching in 2010 the company has made massive strides, becoming a leader in its industry. With a team including marketing, design, developers, customer support, SEM and SEO, there is huge potential for growth. As part of the TourRadar team you work in a highly motivated environment with flat hierarchies and short decision-making processes.

Your responsibilities

  • Handling bookings for customers, which occur online
  • Chatting with customers via instant messenger, email or by telephone
  • Supporting customers who have either found a specific tour on TourRadar.com or are undecided between a number of options
  • Answering customer questions and providing information in a professional manner
  • Making sure the customers’ questions are answered promptly and accurately – if you can’t find the answers, you will need to think fast and be resourceful to find the right response
  • Encouraging customers to book with us
  • Excellent product knowledge – give the customer confidence that you know and understand our product      
  • Handling booking cancellations, changes, payment issues, and adjustments

Who you are   

  • You have min. 1-2 years of experience in customer care/support or strong sales background/records       
  • Preference shown to travel agents, sales professionals, customer service agents or former tour guides
  • You have exceptional grammar and communication skills (English)  
  • You are tech savvy (Experience using Mac, familiar with online booking tools and can operate with several tools at the same time)
  • You have multitasking abilities and capable of handling high volumes of enquiries
  • Exceptional time and priority management    
  • You are passionate about providing mind-blowing customer service and going that extra mile for our customers   
  • You are sales driven with ability to sell via phone    
  • You are open-minded, love challenges, enthusiastic to learn and interested in travelling
  • You don´t know the meaning of “I can’t find the answer”
  • Work permission for the appropriate country to which you are applying

What can you expect?

We are offering a full-time position, with the salary to be negotiated based on your location and experience. Here at TourRadar you will work in an international environment (60 people, 20 nationalities) with English as the main working language. Other benefits include team building activities (bubble soccer, volleyball, pilates or game nights), free laughs and finally being able to join a team of international enthusiastic people who love doing what they do (take care -- it’s contagious).

Up for it?

Apply now! We look forward to receiving your CV and application letter in English (including the appropriate office location - Toronto, Vienna or Brisbane). Please send your application to jenny@tourradar.com

Travel Expert

Mumbai

Do you have travel industry, customer service or past tour guide experience? Do you like fast-paced tech environments? Do you love to travel? If so, TourRadar's Customer Support Team needs you!

We are currently looking for a Travel Expert to join our team in our Mumbai office. The ideal candidate is enthusiastic, customer service and sales focused, enjoys challenging work and most importantly loves to travel!

 

Your responsibilities

  • Handling bookings for customers, which occur online
  • Chatting with customers via instant messenger, email or by telephone
  • Supporting customers who have either found a specific tour on TourRadar.com or are undecided between a number of options
  • Answering customer questions and providing information in a professional manner
  • Making sure the customers’ questions are answered promptly and accurately – if you can’t find the answers, you will need to think fast and be resourceful to find the right response
  • Encouraging customers to book with us
  • Possess excellent product knowledge – give the customer confidence that you know and understand our product    
  • Handling booking cancellations, changes, payment issues, and adjustments

 

The requirements

  • You have a minimum of 1-2 years experience in customer care/support or a strong sales background  
  • Preference shown to travel agents, sales professionals, customer service agents or former tour guides
  • You have exceptional grammar and communication skills (English)
  • You are tech savvy (experience using Mac, familiar with online booking tools and can operate with several tools at the same time)
  • You have multitasking abilities and are capable of handling high volumes of enquiries
  • Exceptional time and priority management  
  • You are passionate about providing mind-blowing customer service and going that extra mile for our customers  
  • You are sales driven with an ability to sell over the phone  
  • You are open-minded, love challenges, enthusiastic to learn and interested in travelling
  • You don´t know the meaning of “I can’t find the answer
  • Legally able to work in India

 

What can you expect?

We are offering a full-time position, with the salary to be negotiated based on your location and experience. Here at TourRadar you will work in an international environment (60 people, 20 nationalities) with English as the main working language. Other benefits include free laughs and being able to join a team of international enthusiastic people who love doing what they do (take care -- it’s contagious).

Who are we?

TourRadar continues to shake up the multi-day tour industry by providing travellers with a trusted online marketplace to book life enriching experiences worldwide. Since launching in 2010 the company has made massive strides, becoming a leader in its industry. With a team including marketing, design, developers, customer support, SEM and SEO, there is huge potential for growth. As part of the TourRadar team you work in a highly motivated environment with flat hierarchies and short decision-making processes.

Up for it?

Apply now! We look forward to receiving your CV and application letter in English. Please send your application to rishi@tourradar.com

Business Analyst

Vienna

We are looking for a strong Business Analyst to join our team, someone who's determined to grow the TourRadar brand and likes working in a fast-paced environment, enjoys challenging work, relishes working independently. Most importantly you must love to travel!

This position will be responsible for driving the analytical agenda at TourRadar to help us grow even faster, smarter and stronger. Core responsibilities will include:

  • Developing reporting infrastructure for the different functional teams and strategic projects
  • Delivering regular business performance updates to the management team
  • Harvesting insights from analytics to inform strategic management decisions

At TourRadar, we are collecting large amounts of data, facing big strategic decisions and identifying significant opportunities as we grow. You will be expected to work efficiently on delivering start to finish reporting solutions, requiring you to; gather requirements, evaluate alternative approaches and solutions, explore and restructure data, build business ready dashboards using various BI tools and present your findings to the management team.

You must be able to work independently and enjoy working in a team atmosphere. Self-motivation is an asset. You will need to be agile in your response to different business challenges and mature in your ability to prioritise them.

We are offering a full time position, with a salary to be negotiated based on your experience. Other benefits include team building activities and finally being able to join a team of international enthusiastic people who love doing what they do (take care it is contagious).

Requirements:

  • 4+ years prior working experience in an analytical role
  • Experience with managing business planning processes, tracking business performance and delivering executive-ready reports
  • Advanced knowledge of SQL and working with relational databases
  • Experience with data visualisation/BI tools (ie. Tableau)
  • Knowledge of statistical and analytical techniques (for example forecasting models, attribution models, cohort analysis)
  • Bachelor's degree from accredited college or university, preferably in statistics, maths, computer science or related degree


Additional skills we’ll admire:

  • Other programming tools/languages (eg. Javascript, PHP)
  • Hands on experience with R, Java, Scala or Python or similar
  • Knowledge of statistical and machine learning techniques
  • Natural self-starter, able to prioritize multiple responsibilities
  • Extroverted, comfortable networking with partners to create beneficial business relationships
  • Ability to think creatively and find solutions
  • Outstanding organizational skills
  • Problem solving and decision making capacities and with the ability to work independently
  • Friendly, flexible and a sense of humour
  • Crave challenges, a real self starter!
  • Enthusiastic to learn
  • Passion for the travel industry

Why Join Us?
We are offering a full-time position, with an annual salary starting from € 35.000 to be negotiated based on your experience. As part of the TourRadar team you will work in a highly motivated environment with flat hierarchies and short decision-making processes. You have a lot of freedom to contribute your own ideas and to implement them. The TourRadar team is young, works hard, enjoys an occasional drink after work and meeting up for a run, or taking a stroll through the vineyards, as well as many other activities.

Apply now!
We look forward to receiving your CV and application letter in English. Please send your application to george@tourradar.com.

Data Scientist

Vienna

We are looking for a strong Data Scientist to join our team, someone who's determined to grow the TourRadar brand and likes working in a fast-paced environment, enjoys challenging work, relishes working independently.Most importantly you must love to travel!

This position will be responsible for driving the analytical agenda at TourRadar to help us grow even faster, smarter and stronger. Core responsibilities will include:

  • Delivering insights from business analytics to inform strategic management decisions
  • Using advanced machine learning approaches to improve the quality and relevance of the product and communication that we offer to our customers

At TourRadar, we are collecting large amounts of data, facing big strategic decisions and identifying significant opportunities as we grow. You will be expected to work efficiently on delivering start to finish analytical solutions, requiring you to; frame the problems, determine intended approach and quantitative methods, gather and restructure data, evaluate the analytical solutions to the problems, and deploy them.

You must be able to work independently and enjoy working in a team atmosphere. Self-motivation is an asset. You will need to be agile in your response to different business challenges and mature in your ability to prioritise them.

We are offering a full time position, with a salary to be negotiated based on your experience. Other benefits include team building activities, free laughs and finally being able to join a team of international enthusiastic people who love doing what they do (take care it is contagious).

Requirements:

  • 2+ years prior working experience in an analytical role
  • Experience with data visualisation and preparation of executive-ready reports
  • Advanced knowledge of SQL and working with relational databases
  • Advanced knowledge of Data Warehouse systems such as Redshift
  • Hands on experience with R, Java, Scala or Python or similar
  • Knowledge of statistical and machine learning techniques (for example forecasting models, attribution models, regression and classification models)
  • Familiarity with basic principles of distributed computing and/or distributed databases (Hadoop, NoSQL etc.)
  • Bachelor's degree from accredited college or university, preferably in statistics, maths, computer science or related degree

Additional skills we’ll admire:

  • Other programming tools/languages (eg. Javascript, PHP)
  • Natural self-starter, able to prioritize multiple responsibilities
  • Extroverted, comfortable networking with partners to create beneficial business relationships
  • Ability to think creatively and find solutions
  • Outstanding organizational skills
  • Problem solving and decision making capacities and with the ability to work independently
  • Friendly, flexible and a sense of humour
  • Crave challenges, a real self starter!
  • Enthusiastic to learn
  • Passion for the travel industry

Why Join Us?

We are offering a full-time position, with an annual salary starting from € 35.000 to be negotiated based on your experience. As part of the TourRadar team you will work in a highly motivated environment with flat hierarchies and short decision-making processes. You have a lot of freedom to contribute your own ideas and to implement them. The TourRadar team is young, works hard, enjoys an occasional drink after work and meeting up for a run, or taking a stroll through the vineyards, as well as many other activities.

Apply now!

We look forward to receiving your CV and application letter in English. Please send your application to george@tourradar.com.

Front-End Developer

Vienna

We are a bunch of techy travel experts on a mission to enrich people’s lives through touring. With over 20 different nationalities in our team and offices spread across Australia, Europe and North America, we work to deliver the best possible advice and tour booking experience to you. Since 2010, the TourRadar team has been committed to making the complicated world of touring easy to understand, and we’re excited to share that with our customers.

We are currently looking for a Front-End Developer to join our team in our headquarter in Vienna, Austria.

Your responsibilities

  • Developing new user-facing features
  • Promoting usability best practices
  • Building reusable code and libraries for future use
  • Maintaining graphic standards and branding throughout the product's interface
  • Ensuring the technical feasibility of UI/UX designs
  • Optimizing application for maximum speed and scalability
  • Assisting back-end developers with coding and troubleshooting
  • Staying up-to-date on emerging technologies

Who you are

  • Work permit in the EU (work permit or EU national) as this role is based in Vienna, Austria
  • 5+ years of Web development experience
  • 5+ years experience of HTML5 and CSS3
  • CSS Preprocessors (e.g. SASS, LESS)
  • Exceptional skills with JavaScript (incl. ES2016)
  • 5+ years experience with popular JavaScript libraries (e.g. jQuery, Zepto, React, Modernizr, Mustache)
  • 3+ years experience with popular JavaScript frameworks (e.g. AngularJS, Backbone, Ember)
  • Experience using Sketch, Photoshop or Illustrator
  • Solid understanding of Application Architectures (e.g. MVC or Flux), including Single-Page Application models
  • Front-end testing (Unit and E2E)
  • Experience with Modern Web APIs and responsive design
  • Solid understanding of Build systems (e.g. gulp or grunt)
  • Understanding of SEO fundamentals and HTTP/2 protocol features
  • Version Control with Git

Bonus Skills

  • PHP / MySQL experience
  • UI/UX design experience
  • Web Accessibility
  • Server-side templating frameworks (e.g. Smarty, Twig)
  • Node.js experience

What can you expect?
We are offering a full-time position, with an annual salary ranging from € 30.000 to € 60.000 to be negotiated based on your experience. You will work in an international environment (60 people, 20 nationalities) with English as the main working language. Other benefits include team building activities (bubble soccer, volleyball or game nights), free laughs and finally being able to join a team of international enthusiastic people who love doing what they do (take care -- it’s contagious).

Up for it?
Apply now! We look forward to receiving your CV and application letter in English. Please send your application to jenny@tourradar.com .

HR Recruiter

Vienna

Are you an innovative Talent Acquisition Professional who loves connecting people with exciting job opportunities? If so, TourRadar's expanding team needs you! 


About TourRadar
TourRadar continues to shake up the multi-day tour industry by providing travellers with a trusted online marketplace to book life-enriching experiences worldwide. With a full in-house team including marketing, design, developers, customer support, SEM and SEO, there is huge potential for growth.


Your responsibilities
You will develop and implement full-cycle recruitment and staffing strategies to source, screen and select qualified, diverse candidates to meet current and future position requirements from different candidate pools:

  • Establishing recruitment strategies designed to identify qualified candidates
  • Managing the hiring process in full
  • Screening, interviewing and recruiting applicants
  • Working closely with other team members to ensure consistency
  • Partnering with department managers to implement and deliver the onboarding process
  • Developing creative and engaging ways to promote our employer brand externally
  • Willingness to take on new and additional HR duties as assigned

Requirements

  • 3+ years as a Recruiter or HR Generalist with heavy recruiting experience
  • Sourcing and recruiting for technical positions will be an added plus
  • University degree in Business, Communications, Human Resources, or relevant field
  • Strong grasp of Google Docs, Microsoft Office with expert skills in Excel, Word, and Outlook

Additional skills we’ll admire

  • Enthusiastic with a positive attitude
  • Excellent writing and communication skills  in professional settings
  • Strong sense of responsibility
  • Stress resistant and a natural self-starter
  • Ability to display knowledge of best practices in recruitment

What can you expect?
We are offering a full-time position, with a monthly salary starting from € 2.300 to be negotiated based on your experience and qualification. As part of the TourRadar team you work in a highly motivated environment with flat hierarchies and short decision-making processes. You have a lot of freedom to contribute your own ideas and to implement them. The TourRadar team is young, works hard, enjoys an occasional drink after work, meeting up for a run, or strolling through the vineyards as well as many other activities.
 

Up for it?
Apply now! We look forward to receiving your CV and application letter in English. Please send your application to: marie@tourradar.com.

Junior Video Editor

Vienna

Are you looking to work in a creative and fast-paced environment? One where you’ll learn something new every day while inspiring the world to travel? If you answered yes, TourRadar is the perfect fit for you.

On our mission to enrich people’s lives through touring, we are seeking a full-time video editor to join our team in Vienna. As part of the Video Team the candidate will support TourRadar’s Marketing Department’s campaigns by editing video content in collaboration with our Content and Design Teams.

Your responsibilities:

  • Edit raw footage provided by our industry partners into awe inspiring videos with the goal of changing people’s perception of the touring industry
  • Create explanatory videos and commercials using motion graphics
  • Proactively source new video content while creating, organizing and maintaining a library of video content
  • Develop and execute new video formats & series
  • Work on building brand awareness and telling TourRadar’s story

The requirements:

  • A recent graduate ideally with a degree related to Video, Design, Marketing or similar
  • A creative mind with storytelling skills and a passion for travel
  • Excellent skills in post-production using the Adobe Creative suite (Premiere, After Effects, Photoshop, Illustrator, Audition)
  • Additional skills in Cinema 4D, Motion Graphics & Keyframe Animation are a big plus
  • Ability to prioritize multiple tasks and projects in a fast-paced environment
  • Strong communications skills in English (written and oral). English native-speakers are preferred
  • An EU Resident living in or willing to move at own costs to Vienna, Austria

Why Join Us?

We are offering a full-time position, with a monthly salary starting from €1,800 to be negotiated based on your experience and qualification. As part of the TourRadar team you work in a highly motivated environment with flat hierarchies and short decision-making processes. You have a lot of freedom to contribute your own ideas and to implement them. The TourRadar team is young, works hard, enjoys an occasional drink after work and meets up for a run, a stroll through the vineyards and many other activities.

How to apply:

Please submit a short video (max 1 min.) introducing yourself and showing off your skills (the sky’s the limit), as well as your CV and portfolio (with indications of which role you played in each production). Please send your application to christian.horlberger@tourradar.com.

Lead Software Engineer

Vienna

TourRadar continues to shake up the multi-day tour industry by providing travellers with a trusted online marketplace to book life enriching experiences worldwide. We are a bunch of techy travel experts on a mission to enrich people’s lives through touring. With over 20 different nationalities in our team and offices spread across Australia, Europe and North America, we work to deliver the best possible advice and tour booking experience to our customers.  Launched in 2010, we have a full in-house team including Marketing, Design, Development, Customer Support, SEM and SEO and are now looking to scale our team.

We are seeking a full-time lead software engineer to join our team in our Vienna office. Along with other responsibilities, as lead engineer you will have these three main focus areas:

  1. Lead the system architect and help scale our engineering team from a small to a mid-sized team in a microservice architectural environment.
  2. Design and implement our internationalization strategy to make certain our product can grow into any market
  3. Lead the system migration effort to ensure we are always using the latest system and application technologies

You will work closely with the COO and senior management team on successfully implementing product and business goals while meeting all system and security requirements.

Responsibilities - Strategy & Management

  • In partnership with the COO and the management team, identify opportunities and risks for delivering the company’s services,
  • Together with the COO and Head of Design, establish a platform which allows product teams to work autonomously and prepare releases independently for different aspects of the website, mobile apps or other services
  • Ensure the company meets PCI compliance from the technical standpoint.
  • Inform yourself on the latest technology trends and evolving social behavior that can support the success of the business
  • Contribute to open source software development, standardization of technologies, and evolution of best practices.

Responsibilities - Development & System Architecture

  • Management of the website domain names
  • Management of the GIT repositories and code review processes
  • Management and monitoring of the email services and deliverability
  • Setup of the internationalization strategy for the application and DB layers
  • Work closely with system administrators to setup a multi-server and multi-service architecture which allows for fast release times for different product teams via continuous integration

Requirements - Education & Certification

  • University degree in computer science, or another rigorous discipline. A master’s degree is a plus.

Requirements - Knowledge & Experience

  • 6+ years experience with web application development
  • 6+ years PHP experience (including experience with frameworks like Codeigniter, Symfony and Laravel)
  • 3+ years experience with startup companies
  • 5+ years experience  (schema design, indices, caching) with database technologies (ie. MySQL, MongoDB, PostgreSQL)
  • Profound understanding of software design patterns like MVC
  • 2+ years Experience developing an internal microservice architecture based on open source principles
  • 3+ years experience working with an multi-lingual and multi-currency website
  • 2+ years experience with AWS (Amazon Web Services) platform
  • 2+ years experience with unit and integration testing
  • 2+ years experience working in an Agile environment
  • 2+ years experience with Continuous Integration and Continuous Deployment (the concept and the tools)
  • Extensive experience in solving performance problems and architectural challenges
  • Understanding of accessibility and security compliance
  • Understanding of fundamental design principles of a scalable application
  • Experience with RESTful, SOAP and RPC APIs
  • Skill with HTML/XHTML, CSS, one or more Javascript frameworks
  • 5+ years experience with UNIX system administration and web server configuration
  • Knowledge of Internet protocols and RFC standards, database management systems, and revision control systems (GIT)
  • Familiar with search engine optimization
  • Extensive knowledge on information security vulnerabilities
  • Familiar with different PCI Compliance levels

Requirements - Personal Attributes

  • Proven leadership skills with ability to motivate in a collaborative environment
  • Ability to deal with high pressure situations
  • Excellent english written and oral communication skills
  • Ability to articulate ideas to both technical and non-technical audiences
  • Exceptionally self-motivated and directed
  • Keen attention to detail
  • Superior analytical, evaluative, and problem-solving abilities
  • Exceptional service orientation

What can you expect?
We are offering a full-time position, with a salary to be negotiated based on your experience level. You will work in an international environment (60 people, 20 nationalities) with English as the main working language. Other benefits include free tours, team building activities (bubble soccer, volleyball or game nights), free laughs and finally being able to join a team of international enthusiasts who love doing what they do (take care -- as it is contagious).

Up for it?
Apply now! We look forward to your complete application indicating your CV and a motivation letter in English. Please send your application to jenny@tourradar.com.

SEO Content Specialist

Vienna

TourRadar is the world leader for online booking of multi-day group tours, with offices in Vienna, Brisbane, Toronto, and St Petersburg. With a full in-house team including marketing, design, developers, customer support, SEM and SEO, there is huge potential for growth. We are currently looking for a SEO Content Specialist who will actively contribute to a team that is making a big impact on the multi-day tour industry.


As a SEO Content Specialist you will be responsible for ensuring the content of the website is optimised, as well as content promotion, email outreach and link acquisition. The role will consist of content creativity combined with a focus on analytical thinking. As SEO is a core element of the business, you will be exposed to working with other departments, particularly the product and marketing teams.


Our ideal candidate has an analytical mindset with a creative flair. You have experience in a similar role doing content marketing with a strong focus on SEO and making data based decisions. You are a true internet native with a passion for digital marketing, someone that understands what impact well written meta information will have on a page, you are able to effectively write page titles and descriptions as well as research and construct large pieces of content, and you constantly look back at previous content to see how it is performing, and make improvements where necessary. SEO and content marketing has rapidly evolved over the last few years, and you have stayed on top of these changes through your hunger to learn about the digital marketing industry.


Responsibilities and Things You’ll Do:

  • SEO Content Audits for new and existing landing pages / areas of the website
  •    In depth, large scale keyword research across multiple regions
  •    On site content optimisation of category and individual product pages
  •    On site content optimization of content / articles
  • Updating titles, descriptions and on-page content
  • Backlink mining and analysis of content / competitors
  • Creating content ideas and implementation plans with a focus on building organic traffic
  •    New landing pages and identifying relevant content
  •    Specifying content elements of new pages
  •    Working on new content / articles
  • Creating and implementing promotion, email outreach and linkbuilding strategies
  • Writing keyword-research-based content for various products, articles and landing pages


Required Skills and Knowledge

  • Expert level understanding of the relationship between content and SEO
  • Expert level content promotion, outreach and linkbuilding skills
  • Ability to conduct creative, large scale keyword research
  • Deep understanding of Google Analytics with an ability to measure, assess and draw conclusions from data
  • Critical thinking skills, basing decisions on relevant stats and data
  • Prior experience specifying projects for a development team in an in-house or agency environment
  • Understanding of basic HTML in a SEO focused content setting


Experience with the following software

  • Google Analytics
  • Wordpress
  • MailChimp / Sendgrid / Other marketing or mail merge email software
  • Google Docs / Sheets
  • Google Search Console / Bing Webmaster Tools
  • AdWords Keyword Planner
  • Majestic / AHREFS / BuzzSumo or similar content/link analysis software
  • Web browser Developer Console (i.e. Chrome, Firefox)
  • Analytics API (bonus)

Up for it?

Apply now! We look forward to receiving your CV and application letter. Please send your application to sebastian@tourradar.com .

System Administrator / Cloud Engineer

Vienna

We are currently looking for a System Administrator to join our team in Vienna. Our new team member will work closely with our management team and with our tech team. You will be responsible for the entire system infrastructure while working closely with the development team, BI team and the COO.
TourRadar works in a fast-paced environment where ideas are more than welcome. Creative minds that think out of the box will feel at home at TourRadar and experience a working environment of a true online travel Start-Up.
Responsibilities:

  • Administer server operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance
  • Setup, secure, and manage AWS
  • Monitor Bandwidth utilization, uptime, and Security logs
  • Troubleshoot hardware, software and operating systems
  • Utilize procedures and standards to ensure operational consistency on a nationwide basis and update documentation as required
  • Work with Business Analysts and Developers to support product rollouts
  • Provide specialized technical support and planning guidance to development team.
  • Maintain records on repairs, downtime, and configuration changes
  • Assist in disaster recovery and business continuity planning and support
  • Participate in capacity planning including forecasting of needs for future infrastructure related purchases
  • Monitor system and network performance and tune performance as necessary
  • Participate in on-call rotation to provide off-hours support

Requirements:
Candidate must have good verbal and written English communication skills, with advances and proven knowledge with cloud services. The candidate should have experience with setting up geographically redundant service in the cloud with Linux/UNIX systems and the best practices for deploying applications to those stacks. Important is a solid understanding of networking and core Internet protocols (e.g. TCP/IP, DNS, SMTP, HTTP, and distributed networks).

Skills/Qualifications:

  • 3+ years experience working with the following systems: Apache, Nginx, lvm, Squid, Bind, MySQL, PostgreSql, Redis, Memcached, Proftpd, Backup Tools, NFS, Docker, Dovecot, git
  • 2+ years experience with Amazon Web Services (AWS: EC2, ELB, RDS, S3, ElastiCache, VPC, AutoScaling)
  • 2+ years experience with monitoring tools such as Munin
  • 1+ years experience setting up build environments with Jenkins or similar services with automated testing environments .
  • 1+ years experience with Continuous Integration setups
  • Experience with configuration/infrastructure management tools (Ansible, Puppet or Terraform)
  • Profound understanding of Internet protocols (e.g. TCP/IP, DNS, SMTP, HTTP, and distributed networks).
  • BS in Computer Science or related Technology Degree

Bonus Skills

  • Web development experience, including HTML, CSS, JavaScript, AJAX
  • LAMP (Linux, Apache, MySQL and PHP) experience
  • Experience with MVC Frameworks, such as CodeIgniter, Laravel and CakePHP
  • Experience working in an AGILE environment
  • Experience with REST/SOAP APIs
  • Experience working in Git Version Control

Compensation:
Your salary will depend on your experience and skills
Sounds interesting?
Send your CV to jenny@tourradar.com and let us know why you think you should be a TourRadar team member.

Technical SEO Specialist

Vienna

TourRadar is the world leader for online booking of multi-day group tours, with offices in Vienna, Brisbane, Toronto, and St Petersburg. With a full in-house team including marketing, design, developers, customer support, SEM and SEO, there is huge potential for growth. We are currently looking for a Technical SEO Specialist who will actively contribute to a team that is making a big impact on the multi-day tour industry.

As a technical SEO specialist you will be responsible for ensuring the technical elements of the website are optimised, while working with other departments to ensure that any changes or projects will have a positive impact on organic traffic. The role incorporates hands on SEO work with a focus on analytical thinking. As SEO is a core element of the business, you will be exposed to working with other departments, particularly the product and development teams.

Our ideal candidate loves data and can think at scale, while still getting stuck into the details. You have experience in a similar role either in an agency or in-house position where you were exposed to working with development teams directly. You are are a true internet native, someone that is constantly searching and trawling the internet, experimenting with new ideas and techniques, learning new software is effortless, and the thought of hacking together information from various sources excites you. SEO has rapidly evolved over the last few years, and you have stayed on top of these changes through your hunger to learn about this industry.


Responsibilities and Things You’ll Do

  • SEO Audits for new and existing landing pages / areas of the website
  •    In depth, large scale keyword research across multiple regions
  •    On site optimisation of category and individual product pages
  •    On site optimization of content / articles
  • Backlink mining and analysis of content / competitors
  • Website performance monitoring, analysis and optimisation
  • Monitoring and discovering changes to the website
  • Website Crawl Analysis incl meta data, internal linking etc
  • Ideas for finding new areas of organic traffic
  •    New landing pages and identifying relevant content
  •    Specifying new page ideas for development team
  •    Specifying new content / articles for writers
  • Completing tasks and ideas with an analytical mindset for organic traffic growth at scale
  • Assist other department projects to advise SEO best practice (marketing, product, design, development teams)
  • Define requirements for SEO-specific features to be implemented by our development team


Required Skills and Knowledge

  • Expert level understanding of technical SEO
  • Understanding of web technologies and the roles they play
  • Ability to markup raw content with HTML / CSS
  • Worked with a development team in an in-house or agency environment in the past
  • Deep understanding of Google Analytics with an ability to measure, assess and draw conclusions from data
  • Critical thinking skills, basing decisions on relevant stats and data


Experience with the following software

  • Google Analytics
  • Google Docs / Sheets
  • Google Search Console / Bing Webmaster Tools
  • AdWords Keyword Planner
  • Majestic / AHREFS or similar link analysis software
  • Screaming Frog SEO Spider or similar crawler
  • Web browser Developer Console (i.e. Chrome, Firefox)
  • Analytics API (bonus)
  • Screaming Frog Log Analyzer or similar (bonus)

Up for it?

Apply now! We look forward to receiving your CV and application letter in English. Please send your application to sebastian@tourradar.com .

UX Designer

Vienna

Join us and be at the forefront of designing in our fast-growing organisation. As a leading marketplace in the tour industry, we continue to seek out new ways to enable and empower people from all over the world to discover new places. If travelling, design and tech motivate you, then this position is for you.

As UX designer,  you will help drive product innovation and have a direct impact on the user experience, collaborating with an agile team to develop world-class solutions.

Key responsibilities

  • Work with product and tech teams to bring engaging user experiences to life
  • Deliver user-centered designs based on customer research, market analysis and usability
  • Developing wireframes, high-fidelity mockups, information architecture diagrams, interaction specifications and prototypes
  • Make design decisions based on input from BI, engineering and other stakeholders
  • Generate ideas that are focused on smoothening customer journey and generating unique brand perception

Requirements

  • Degree in psychology, design, marketing or similar work experience
  • Solid understanding and extensive experience of Google Analytics
  • At least 2 years as UX designer
  • Excellent communication skills
  • Work permit in the EU or EU nationality, as the position is based in Vienna
  • Work experience with e-commerce website is a plus

** ABSOLUT MUST FOR THIS ROLE ** Work permit in the EU (work permit or EU national) as this role is based in Vienna, Austria 

Why Join Us?

We are offering a full-time position, with a monthly salary starting from €2,600 to be negotiated based on your experience and qualification.  As part of the TourRadar team you work in a highly motivated environment with flat hierarchies and short decision-making processes. You have a lot of freedom to contribute your own ideas and to implement them. The TourRadar team is young, works hard, enjoys an occasional drink after work and meets up for a run, a stroll through the vineyards and many other activities.

Up for it?

We look forward to your complete application indicating your earliest starting date. Please send your application to jesus@tourradar.com

Expression of interest

Expression of interest

Are you keen to join TourRadar but can't see any positions available and/or that currently suit you? Then tell us a bit about yourself and if/when a position comes up we'll reach out to you before we start recruiting externally!