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Arctic Adventures

Arctic Adventures

Headquarters in Reykjavik, Iceland
OVERALL RATING
4.3/5 - Excellent
TOURS
34
RESPONSE RATE
88%
RESPONSE TIME
1d
See all tours

46 Arctic Adventures Reviews

Excellent
63%
Good
28%
Average
9%
Rather Poor
0%
Bad
0%
Accommodation
4 / 5
Transportation
4.5 / 5
Meals
3.5 / 5
Value for money
4 / 5
Guide
4.5 / 5
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  •  reviewer 1
    6 Day Around Iceland Adventure
    4.5 - Excellent
    Written on March 26, 2017

    This trip was absolutely awesome, made even more fantastic by our guide Jonas! -The accommodation varied from hotels to guesthouses.. IT was good to change it...
    Read more
    Arctic Adventures commented on this review
    Dear Joshi, Thank you for sharing your experience with us. It is great to hear that you enjoyed your tour with Jonas. He is indeed an exceptional guide.

  •  reviewer 2
    6 Day Around Iceland Adventure
    4.5 - Excellent
    Written on March 24, 2017

    Enjoyed the trip immensely. Freeman is an excellent guide with a good sense of humor. His assistance was greatly appreciated. Van provided good transportatio...
    Read more
    Arctic Adventures commented on this review
    Dear John, Thank you for sharing your experience with us. We are glad to hear that you enjoyed the tour and Frimann's company.

  •  reviewer 3
    5 Day Snaefellsnes, South Coast & Northern Lights
    3.0 - Average
    Written on March 23, 2017

    Iceland is wonderfull but the trip was not what I expected... The 5 days tour is divided in 2 tours, 3 for the south and 2 for the west and the schedule wasn't ...
    Read more
    Arctic Adventures commented on this review
    Dear Maeva, Thank you for sharing your experience with us. We welcome all feedback, both positive and negative as it helps us improve our overall operations. It is true that the 5 day tour is a combination tour of 2 different tours. One that takes you to the south coast and another to Snaefellsnes Peninsula. In the description we state that the itinerary can therefore vary as sometimes we start with the South Coast and sometimes with the Snaefellsnes Peninsula. We have to take conditions and weather into account when deciding on this. The ice caves are also an ever changing phenomenon we have 2 different caves that we can go to and the choice of the cave is dependent on conditions. The one you visited has been in better conditions the whole winter and that is why we have visited that one more often. This is also mentioned in the description. We are sincerely sorry to hear that the tour did not live up to your hopes and your notes are of course well received and will be passed on to the product manager.

  •  reviewer 4
    6 Day Around Iceland Adventure
    4.5 - Excellent
    Written on March 21, 2017

    ...er friendly guy and gave us a lot of insight on Icelandic traditions. Arctic Adventures has also been helpful with all my questions prior to the t...
    Read more
    Arctic Adventures commented on this review
    Dear Anita, We are very glad to hear that you enjoyed your 6 Day Around Iceland Adventure with us. Thank you for sharing your experience and your lovely photos of our beautiful country.

  •  reviewer 5
    5 Day Winter Package
    4.0 - Good
    Written on March 19, 2017

    We booked the 5 day winter adventure with Arctic Adventures. The entire set of activities in this package was phenomen...
    Read more
    Arctic Adventures commented on this review
    Dear Tarannum, Thank you for sharing your experience with us. We are glad to hear that you enjoyed your adventures with us. The whole idea behind the adventure packages is that it includes different activities each day for your stay so that you can join multiple activities during your stay here so that is why new people join some activities that you have booked. Not everyone is booked on the package but it is very good to receive your notes and feedback. We will make sure to share them with the product manager :)

  •  reviewer 6
    3 Day - Golden Circle, South Coast, Jökulsárlón & Ice Cave
    4.0 - Good
    Written on March 18, 2017

    Great tour, Adolf was a a great fuse. Nice stories and local info. Sad to miss crystal ice caves but apparently it was booked out.
    Arctic Adventures commented on this review
    Dear Anthony, Thank you for sharing your experience with us. We are glad to hear that you enjoyed your 3 day tour with Adolf. He is indeed very entertaining and informative :)

  •  reviewer 7
    5 Day Snaefellsnes, South Coast & Northern Lights
    4.0 - Good
    Written on March 17, 2017

    Overall the tour was very good. We were on the 5 day tour. We weren't told it was actually two different tours, a 2-day tour and a 3-day tour. The tour guides w...
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    Arctic Adventures commented on this review
    Dear Marc, Thank you for sharing your experience with us. We are glad to hear that you consider the tour to be overall very good. We put great value towards our tours, operations and related customer service and try our very best to deliver exceptional service and good experience for the customers. Iceland in general is however dealing with problems with availability in hotels. This is why we had to split the group up to 2 different hotels. This is of course not how we like to do things but sometimes simply unavoidable. We appreciate your feedback and notes and will most certainly deliver them on wards to the product development team so that we can keep on improving our tour. We sent out emails to all participants to inform then about the pick up time for the later part of the tour, 2 days prior to their trip. This tour is set up as a combo tour for 2 different 2 day tours that is why the pick up for the later tour is not the same as the one for the first but this is of course something that we would like to improve to minimize all confusion to our clients.

  •  reviewer 8
    6 Day Around Iceland Adventure
    5.0 - Excellent
    Written on March 13, 2017

    The trip was amazing !!! Iceland is just so beautiful. Nature lovers will be thrilled. The trip allows to discover a great part of Iceland in just 6 days. The t...
    Read more
    Arctic Adventures commented on this review
    Dear Alessandra, Thank you for your kind review. We are glad to hear that you enjoyed your 6 Days Around Iceland Adventure with us. Jónas is indeed a true asset to our company and we are so glad to hear that you enjoyed his company.

  •  reviewer 9
    3 Day - Golden Circle, South Coast, Jökulsárlón & Ice Cave
    4.0 - Good
    Written on March 12, 2017

    Excellent Tour! With amazing Aurora Borealis, Glacier Hike and Ice Caves. Hotels were decent. Our tour guide Linus was able to beat the big bus tours at most s...
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    Arctic Adventures commented on this review
    Dear Charisse, Thank you for sharing your experience with us. We are glad to hear that Linus kept you entertained :)

  •  reviewer 10
    3 Day - Golden Circle, South Coast, Jökulsárlón & Ice Cave
    2.5 - Average
    Written on March 11, 2017

    Base on my travel experience,our tour guide H was not a professional guide. He explained very little or some even NO of the attractions! That make this trip ver...
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    Arctic Adventures commented on this review
    Dear Fong, Thank you for sharing your experience with us. We welcome all feedback, both positive as well as negative as it helps us improve our overall operations. We are very sad to hear that you did not enjoy your tour with us. Could you please inform us which date you started the tour on so that we can look into this for you?

About Arctic Adventures

  Arctic Adventures is a leading Icelandic tour operator with over 30 years of experience servicing clients in adventure tours in Iceland. Our tour company offers a great selection of guided adventure tours in Iceland, including glacier tours, self-drive, group, incentive, mountain climbing, ice climbing, cross country skiing and more. We have a tour for people of all ages. If you or your travel group is looking for an adventure with environmental sustainability and your safety in mind, Arctic Adventures is a good choice as the tour operator for your next Iceland vacation.            

Arctic Adventures videos

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Iceland Adventure Tours

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